Terms of service

TERMS OF SERVICE Last updated: March 2026

1. Introduction Welcome to ORAXXI ("we", "our", "us"). By accessing or purchasing from our online store at oraxxi.co.za, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

2. About Us ORAXXI is a South African retailer specialising in Apple devices and accessories, including iPhone, iPad, Apple Watch, and related products. We are committed to delivering quality products and a premium customer experience — From Hustle to Legacy.

3. Eligibility By using our store, you confirm that you are at least 18 years of age, or are accessing the store under the supervision of a parent or legal guardian. You agree to provide accurate and complete information when placing an order.

4. Products & Pricing

  • All prices are listed in South African Rand (ZAR) and include VAT where applicable.
  • We reserve the right to update pricing at any time without prior notice.
  • Product images are for illustrative purposes only. Actual products may vary slightly.
  • We reserve the right to limit quantities or refuse orders at our discretion.
  • ORAXXI is an independent retailer and is not affiliated with, endorsed by, or an authorised reseller of Apple Inc. unless explicitly stated.

5. Orders & Payment

  • Orders are confirmed only upon successful payment.
  • We accept payment via the methods available at checkout.
  • ORAXXI reserves the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity. A full refund will be issued in such cases.

6. Shipping & Delivery Delivery terms are outlined in our Shipping & Delivery Policy. By placing an order, you agree to those terms. ORAXXI is not liable for delays caused by couriers, customs, or circumstances beyond our control.

7. Returns & Refunds All returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms. Returns are subject to approval and must meet the conditions outlined in that policy.

8. Intellectual Property All content on this store — including logos, images, text, and branding — is the property of ORAXXI and may not be reproduced, distributed, or used without written permission.

9. Limitation of Liability To the fullest extent permitted by South African law, ORAXXI shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the value of the order in question.

10. Consumer Protection These Terms are subject to the South African Consumer Protection Act 68 of 2008 (CPA) and the Electronic Communications and Transactions Act 25 of 2002 (ECTA). Nothing in these Terms limits your statutory rights under applicable South African law.

11. Privacy Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.

12. Changes to Terms We reserve the right to update these Terms at any time. Continued use of our store after changes constitutes acceptance of the updated Terms.

13. Governing Law These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

14. Contact Us

  • 📧 Email: support@oraxxi.co.za
  • 📞 Phone: +27 84 259 1293
  • 📍 Address: 160 Main Street, Marshalltown, Johannesburg, 2094